Policies

The website may not always reflect current prices. Please call ahead to confirm any and all prices.

• Payment by cash, check, Visa, MasterCard or Discover are gladly accepted.
• Please give at least 24 hours notice when cancelling appointments. Billing may result from missed appointments, and guests who miss two or more appointments will be asked to secure the next appointment with a credit card.
• Booking for parties of three or more will require a non-refundable credit card deposit of 50%. Cancellations less than 48 hours will result in full price billing for all services scheduled.
• Late arrivals will reduce the length of your treatment. Your service will end at the scheduled time to accommodate guests who are on time. You will be charged for the full amount.
• All prices are subjecct to change without notice. Please call to varify prices.
• Sales are final on all prepaid items such as gift cards and series purchases. Refunds and/or exchanges are not permitted.
• Gift cards are valid for 13 months. Gift cards cannot count towards gratuity.
• Due to state health codes, skin care, makeup, brushes and nail care product sales are final.
• We will not treat clients with questionable medical conditions such as open wounds or sores, healing incisions or infectious diseases.

All information we receive from the client is private and confidential.

ATTENTION PARENTS We love children, and they are allowed in the salon under strict supervision. Disruptive children and adults will be asked to leave at the salon’s discretion, and payment for services will still need to be rendered. OUR GUARANTEE Our services are guaranteed. If you are not satisfied with any service performed at the salon, please contact Beth by phone at 708.444.1740 or by email at info@sonabella.com. In most cases, in-salon evaluations are necessary in order to determine the appropriate action.